Frequently asked questions
Frequently asked questions
How is the Road?
Our road can accommodate all passenger vehicles! There is a sharp horseshoe curve but we have accommodated, RV, limos and trailers. Just need an experienced driver.
How much money should we bring?
Kettle Corn $5.00-$7.00
Food Trucks -Prices Vary
What is included with admission?
1 mile of creatively lighted scenes, many of which are choreographed to Christmas music on FM station posted.
Free Entry to the Event Center that will include Kids Play Area, Letters to Santa, Beautifully Decorated Trees, Backdrops and Cut-outs for Pictures, and a NEW outside walking area with music and dancing lights.
Can we visit with Santa Claus?
Santa Claus will be at our Event Center every night from November 26th-December 24th. Santa will be located in the designated photo area. We will have a photographer taking pictures of all families visiting Santa for purchase however, you are not required to buy the pictures. Digital proofs will be available for purchase within 24/48 hours on our website! Digital images will start at $5 and products will also be available for purchase. You will also be able to take your own pictures from a designated area behind the photographer, but we cannot hold up the line for you to "capture" the picture you want. Keep in mind that the best memories are the candid photos. Also, it is not Santa's intention to scare any small children. Give him a moment to talk to the child. Sometimes just hearing his voice is helpful. We love the cute crying pictures of children but we will ask you to pick up your child after of moment of crying-we don't to traumatize them!
Will we have to wait in line?
On Friday and Saturday nights you will likely have to wait for a short time. We try to get everyone in the gate as quickly as possible but never want to rush you through the trail. We want everyone to drive slow and enjoy the scenes. Considering the waits during these nights we suggest your tank is filled and you go to the restroom before arrival. Kids (and sometime parents) are not good at being patient!
Are we done when we get to the Event Center?
Our Event Center is located 3/4 of a mile through the park. We encourage you to stop and hangout. Have some hot chocolate, make your own s'mores, take pictures, & enjoy family time. Watch our Facebook page and website for announcements and upcoming events. After leaving the park you will some additional lights on the exit trail.
We have staff at the gate to answer any questions. Please drive slow and stay on the road! DO NOT STOP ON THE TRAIL AND GET OUT OF YOUR CAR! There are guide and electrical wires you cannot see at night. When you enter and exit the parking lot watch for people walking. The parking lot is gravel and our outside area is lit but not as bright as most so you can enjoy the lights so please watch your step at all times. We have chosen the best staff. Most are young adults working their first jobs so please be kind to them. If you have an issue please ask to speak to the owners, Randall or Kim Baggett, one will be onsite at all times.
PLEASE SUPERVISE YOUR CHILDREN! We want your children to have the best time ever but it would ruin everyone's holiday spirit if there is an injury. Some areas to be cautious of is the open fire fit, open access to the parking area, breakables in the store, & displays and Christmas trees that can be pulled down.
Are there rainchecks?
Unless the weather is unsafe to drive (freezing rain) we will be open. Our road can withstand the rain and our Event Center will still be a fun night out.
What are donations for?
As a locally owned-and-operated business, we feel it is important to support local non-profits especially during the season of giving. During the 2020 season we were able to match our customers donations and Paid $1000 each to CASA and ArkLaTex 100 Club. We will be announcing our non-profits for 2021 soon!